Last updated 24 August 2026. This policy relates solely to this website.
This privacy policy describes how Reliant Mortgage collects and handles personal information through this website. It is adapted from the privacy policy maintained by Reliant Mortgage and applies solely to this website.
Reliant Mortgage, 4114 Toulouse St., New Orleans, LA 70119.
Among the types of Personal Data that this website collects, by itself or through third parties, there are: Cookies and Usage Data.
This website also collects information you submit directly through its contact and loan officer request forms, including your name, telephone number, email address, the state you are inquiring about, and any details you choose to include in the message field. That information is transmitted to the loan officer you contacted and is used to respond to your inquiry.
Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection. The Personal Data may be freely provided by the User, or collected automatically when using this website.
Users are responsible for any Personal Data of third parties obtained, published or shared through this website and confirm that they have the third party's consent to provide the Data to the Owner.
If you provide your mobile number and check the text message consent box on a form on this site, you agree to receive text messages from Reliant Mortgage about your loan inquiry, your application status, and the documents needed to underwrite your file. These messages may be sent using automated technology.
Consent to receive text messages is not a condition of any purchase, application, or loan approval. You may decline and still work with us by phone or email.
Message frequency varies depending on where your file is in the process. Message and data rates may apply.
Reply STOP at any time to stop receiving messages. You will receive one confirmation and no further messages. Reply HELP for assistance, or call us at (281) 270-9600.
Your mobile information and opt-in consent will never be shared or sold to third parties or affiliates for marketing or promotional purposes. No mobile information is shared with third parties for their own marketing.
Mobile carriers are not liable for delayed or undelivered messages.
The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases the Data may be accessible to certain types of persons in charge, involved with the operation of the site, or to external parties such as technical service providers, mail carriers, hosting providers and IT companies, appointed if necessary as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.
The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.
The Data concerning the User is collected to allow the Owner to provide its services, and to respond to inquiries submitted through this website.
The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this website or the related services. The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.
For operation and maintenance purposes, this website and any third party services may collect files that record interaction with this website, known as system logs, or use for this purpose other Personal Data such as IP Address.
Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.
This website does not support Do Not Track requests. To determine whether any of the third party services it uses honor Do Not Track requests, please read their privacy policies.
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often. If a User objects to any of the changes to the Policy, the User must cease using this website and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then current privacy policy applies to all Personal Data the Data Controller has about Users.
More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time using the contact information at the top of this document.
